ISO regional training for IT Services for the Member Body User Administrators (MBUAs)

The Croatian Standards Institute (HZN) hosted the regional training of the International Organization for Standardization (ISO) from October 21st to 23rd, 2015. The ISO training was held at Hotel International Zagreb.

The participants were: Ms Anita Reçi (Albania), Mr Ruben Azaryan (Armenia), Mr Zvjezdan Šehovac (Bosnia and Herzegovina), Ms Melanija Grubić Sutara (Croatia), Ms Franciska Bagović (Croatia), Ms Duška Vargović (Croatia), Ms Stanislava Vaitkeviciene (Lithuania), Ms Anastasia Pislari (Moldova), Ms Rada Dondić (Montenegro), Ms Zorica Knežević (Serbia), Mr Tode Temov (the Former Yugoslav Republic of Macedonia), Ms Anna Martynenko (Ukraine) and the trainer Mr Javier Liñares (Switzerland).

Training course for the Global Directory Member Body User Administrators (MBUA)

DAY 1:  
Morning session 1. Introduction
1.1 ISO Members
1.2 Standards Development
1.3 ISO Online & ISODOC
1.4 ISO Systems Overview
1.5 Single Sign-One (SSO)
Afternoon session 2. Global Directory & Event Notification
2.1 Global Directory
DAY 2  
Morning session 2.1 Global Directory - continue
2.2 Event Notification
Afternoon session 3. ISO eServices Applications
3.1 ISO eCommittees
3.2 ISO Meeting Management
3.3 ISO Project Portal
3.4 ISO eBalloting
4. Access to International Standards
4.1 ISOSTD & ISO Online
DAY 3  
Morning session 5. National Solutions
5.1 NMC: National Mirror Committees
5.2 ISOlutions
Afternoon session 5.2.1 National eCommittees (NTC)
5.2.2 National Project Portal (NPP)
5.2.3 National eBalloting (NEB)
6. My role as MBUA - Summary
7. Online Meetings
7.1 WebEx
8. Support, Helpdesk and Conclusion
Participants acquired knowledge and skills necessary for data and user account administration including the management of user roles in ISO, TCs, SCs and WGs in the ISO Global Directory and the setup and management of National Mirror Committees. The course also offered an overview of new e-services and the manner in which ISO can provide technical support to its member NSBs in their national work.

New functionalities of electronic tools offered by ISO to its members should make standardization process more efficient and easer to comprehend for all users, and administration simpler and faster.