FAQ

 
What is a Croatian standard?
A Croatian standard is any publicly available standard adopted by the Croatian Standards Institute (HZN). It is designated as HRN. Only this type of documents may be designated as Croatian standard (HRN). Pursuant to international agreements, Croatian standards development relies on international and European standards, as well as national standards of other countries.
How can I search data on Croatian standards (HRN)?
Through the on-line Catalogue of Croatian standards, with various search options, e.g. title or reference number of the standard, keyword, technical committee (HZN/TO), ICS code, etc. 
Are Croatian standards free of charge?
No. Croatian standards and other Croatian normative documents are available from HZN for a fee (see Price list of standards and other publications).
Can users view standards free of charge?
Any user can view standards free of charge at HZN's Standards Library. The Library, located in Zagreb, Ulica grada Vukovara 78, is open for users on workdays from 8:30 to 15:00. Please give us a call prior to your visit at 01 6106 051, 01 6106 059 or send an e-mail to normoteka@hzn.hr.
How and where can I buy standards?

You can buy Croatian, international (ISO and IEC) and other standards (German (DIN), British (BS) and US (ASTM)) at HZN.
Please make an order by e-mail at prodaja@hzn.hr using the Order Form or at HZN, Zagreb, Ulica grada Vukovara 78, workdays from 8:30 to 15:00, payment by credit card. 
For more information please contact the Sales and Marketing Department at 01 6106 052, 01 6106 786 or prodaja@hzn.hr.
 

In what formats are standards available?
Croatian standards and other Croatian normative documents are available in hard copy and in electronic (PDF) format. Other standards distributed by the HZN (German (DIN), British (BS) and US (ASTM)) are available only in hard copy.
When do I receive the Croatian standard I have purchased?
After we receive a proof of payment from you or the Financial Agency (FINA). 
How do I receive/collect the standard I have purchased?
You choose the manner of collecting the standard in your order.
Standards in hard copy or on CD-ROM can be collected in person workdays from 08:30 to 15:00 at Zagreb, Ulica grada Vukovara 78, after you have received notification from us that they are ready, or are sent to you by registered post. Standards in PDF format can be sent to your e-mail address.
Is there a copyright on Croatian standards?
Yes. Croatian standards are published as stand-alone publications and are protected under the Standardization Act and other national and international copyright rules. Reproduction and distribution of standards or parts thereof without HZN’s prior consent is prohibited. HZN is the holder of copyright to the Croatian language version of adoptions of European and international normative documents (CEN, CENELEC, ISO, IEC).
Copyright, exploitation rights and HZN’s policy of distribution and sale of normative documents in the Republic of Croatia are defined in HZN’s Internal Rules for Standardization (UPN), Part 1: Standardization in general, aims and general principles.

What are the terms of usage of purchased normative documents?
The following is not permitted: reproduction of documents in their entirety or parts thereof (electronically or mechanically, including photocopying), storage on a network server and publication on the internet or intranet.
The following is permitted: storage on a single PC and one print-out per PDF file.
By buying a normative document in electronic format (PDF) you purchase a single user licence regardless of the manner of collecting the document.
Reproduction of normative documents may be subject to payment of a copyright fee and/or signing a licence agreement. Please contact hzn@hzn.hr.
What types of documents does HZN publish?
Croatian standards (HRN) and other type of normative documents, such as:
–      Croatian technical specification (HRS)
–      Croatian technical report (HRI)
–      amendment (A)
–      corrigendum (Ispr.)
–      HZN guide (HRU)
–      Croatian prestandard (HRS ENV).
They are either pure national (Croatian) documents or adoptions of international, European or documents of standards bodies of other countries. More information is available in HZN's Internal Rules for Standardization (UPN), Part 2: Types of documents and their designation.
What is a harmonized standard?
A harmonised standard is a European standard elaborated on the basis of a request from the European Commission to a recognised European Standards Organization (CEN, CENELEC or ETSI) to develop a European standard that provides solutions for compliance with the relevant European Union harmonization legislation. The European Commission is responsible for publishing the references and titles of harmonized standards and references to them in the relevant European Union harmonization legislation. Manufacturers, other economic operators or conformity assessment bodies can use harmonised standards to demonstrate that their products, services or processes comply with the relevant EU legislation. References of harmonized standards are available on the European Commission's website. The purpose of that website is to provide access to the latest lists of references of harmonized standards published in the Official Journal of the European Union (OJEU).
What is an ICS code?
The International Classification for Standards (ICS) is a convention managed by the International Organization for Standardization (ISO) and used in catalogues of international, regional and national standards and other normative documents. ICS is a hierarchical classification which consists of three levels (fields, groups and sub-groups). A standard covering e.g. more than one sub-group is classified in all of these sub-groups. ICS ensures language-independent global communication. ICS is regularly updated. The current version is its Seventh edition published in 2015.
Is certification part of HZN activities?
No. HZN does not perform the assessment of conformity of products, processes and services to Croatian standards and does not issue conformity assessment certificates. These activities are performed by conformity assessment bodies.  A list of certified conformity assessment bodies in the Republic of Croatia is available on the website of the Croatian Accreditation Agency (HAA) in the section Accredited bodies. For more information please contact HAA.